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Published On: Thu, Sep 27th, 2018

What Is Contractor Management?

It is no secret that using independent contractors can help you to be effective in your business. For starters, the contractor is already established in their field. They have the necessary expertise to get things done. As a business, you no longer have to spend time acquiring the skill first. Secondly, as the contractor performs the support tasks, you are able to concentrate on your core business functions, improving your efficiency and productivity.

Additionally, it is easy to upscale with contract management tools – you will be able to reduce the number of employees you need to complete a project. Contractor management is the process of selecting, analyzing, and managing these outsourced employees and their work. This process has many steps, with each one of them playing an important role in the overall success of the business.  However, since the contractor is not an employee, there are unique challenges that a business must address if the process will be successful.

photo/ OpenClipart-Vectors

The business must maintain consistency in the service they are delivering whether they depend on an employee or a contractor. It must also try as best as possible to keep the customer experience excellent. This is where contract management tools come in. However, before delving into those, here are four tips you can use to manage contractors easily:

Understand the scope of the work

Every job has a goal to achieve and the means to go about it. As a business, you need to understand clearly what the aim of a project is and what its demands are before you can bring in someone to do it. This way, you are able to define all aspects of the job for them and set expectations and deliverables. Defining the specifics of the job also helps you to ensure that the contractor is safe in your workplace.

Look into the contractor

One of the biggest tragedies with hiring a contractor is getting one who is inexperienced. Not only are they unable to deliver, they also add challenges that you would otherwise not have. Ask prospective contractors about their skill level and check their references and papers.

Respectful routine inspections

When you hire a contractor, they expect a certain level of independence. They need to feel that their skill is trusted to deliver. However, routine inspections on your part as a business are also a must-have. You need to establish a comfortable relationship with the contractor that allows you to communicate praise or criticism, for example, without alienating the contractor.

Seek consistent growth

As a contractor manager, you want to be able to learn from previous mistakes and missed opportunities. You need to document processes, identify loopholes and adjust accordingly. Keeping records helps you to keep from repeating the same mistakes over time. Where the records demand that you give the contractor feedback, it is important to be gracious and to be willing to receive feedback too.

How an online contractor management system can help

An online contractor management system is one of the contract management tools that every business, big or small, needs. To start with, you are able to eliminate paper-based efforts at management. With such a system, you can dispatch workers, for example, allocate equipment and record the contractor’s progress. The system allows you to be fast and accurate, allowing for you to make regular updates easily.

Perhaps though, the biggest benefit of online management systems is the fact that different players in a project can access the system and play their part. For example, the contractor may be able to log in and feed project progress daily. The manager is able to set goals and to give feedback on any status updates there and then. If the benefits of this tool look alluring to you, contact an online contractor management provider to learn more about how you can easily manage contractors.

Author: Navneet Gandhi

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