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Tag archive for ‘how to improve customer service’
By Guest Author On Wednesday, June 29th, 2022
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The 3 best areas to target when using business consultants

More and more companies are relying on business consultancy services, with the global industry worth an estimated $895.46 billion in 2021. These consultants work closely with companies to bolster their operations More...

By Rupesh SIngh On Friday, December 10th, 2021
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What Is A Fishbone Diagram and How Can You Use It to Solve Your Business Problems

As per its namesake, a fishbone diagram visually represents an issue’s “bones” (or causes). It is similar to a flowchart and can be used for knowledge and process improvement, as well as a problem-solving More...

By Guest Author On Tuesday, November 2nd, 2021
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5 Types of Equipment a Data Center Must Have

Data center performance directly depends on the operating conditions of its hardware. Smooth and well-developed connections between working parts will ensure its uninterruptible operation. To achieve this task, More...

By Guest Author On Sunday, April 11th, 2021
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Starting a new business: Do you need to use an LLC formation service?

So far, 2020 has been a busy year for startups. Indeed this is partly attributed to high unemployment and the American spirit to keep head above water. The question is do you need to use a lawyer or formation company, More...

By Guest Author On Thursday, March 4th, 2021
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How to Expand Your E-Commerce Customer Base

No matter the scale of operations, or current rates of sales, every online business wants to expand its customer base. Expanding your customer base differs from increasing the number of first-time customers purchasing More...

By Guest Author On Friday, February 12th, 2021
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7 Proven PPC Strategies for eCommerce Websites

The increasing competition in the world of eCommerce makes it more difficult to stand out. The rise in the number of businesses using eCommerce platforms, especially in recent months, make pay-per-click (PPC) strategies More...

By Guest Author On Thursday, December 10th, 2020
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What CRM Software to Choose for Your Business

When you’re thinking about the most important software for your establishment, what type of solutions springs to your mind? Some of you may say that it’s a mobile app or a website. Nevertheless, investing in More...

By Guest Author On Tuesday, April 28th, 2020
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3 Tips for Improving Your Business Outlook

If your business could be doing better than it is now, any thoughts to how to turn the corner? While some stagnation is to be expected, having it over a long period of time can be death for your business. So, what More...

By Guest Author On Tuesday, February 11th, 2020
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Four Steps All Retail Businesses Need to Take to Grow

Retail has always been a tough business to get into. There is so much required including an attractive fit-out, responsive CRM and a modern cloud point of sale. When times are good your business seems to be on top More...

By Guest Author On Tuesday, February 4th, 2020
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3 Ways to Make Your Business Valuable

When you started your business, there would have been a reason behind your actions. It could have been that you wanted to see what you could achieve, or that you knew you had a good idea that the world needed to More...

By Guest Author On Monday, January 13th, 2020
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How to Manage Under-Performing Staff

In an ideal world all staff will always achieve their objectives and hit their targets. The reality is quite different obviously. While the majority of employees will achieve or exceed their individual goals, there More...

By Rupesh SIngh On Wednesday, January 1st, 2020
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5 Ways Technology can boost Workplace Communication and Productivity

Several factors contribute to ultimate success of an organization and effective communication & productivity are leading among them. Effective business communication is all about conveying thoughts, sending More...

By Guest Author On Friday, December 27th, 2019
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New Year’s Resolutions To Boost Your Business In 2020 & Beyond

There is no better time to take positive action than the start of a new year. This is a time where people are feeling refreshed, energised and ready to be productive so it is a great chance for a business to make More...

By Guest Author On Thursday, November 28th, 2019
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How Blackhawk Supply Embodies Customer Satisfaction

Finding a company that genuinely cares for its customers is a significant challenge these days. The companies promise a lot but ultimately fail to deliver at the right time. However, Blackhawk Supply is an exception. More...

By Guest Author On Tuesday, November 26th, 2019
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How to Make Customer Journeys Memorable

Much of the world of customer service is now focussed on the customer journey – usually split into two categories: user experience (UX) online and customer experience (CX) offline. The customer journey is a holistic More...

By Guest Author On Tuesday, November 5th, 2019
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Entrepreneur‘s Guide To Startup Roles

Which job roles do you need covered to launch a successful startup? There are many hats to be worn when it comes to launching a startup that really has the capability of succeeding. None of these areas can be ignored More...

By Guest Author On Wednesday, October 9th, 2019
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Ways to Improve Customer Retention Rate for E-commerce

Keeping the customers who already bought from you can be easier than finding new ones. If someone purchased a product from your online store, then it’s very likely you relate with him in some ways. Your offer More...

By Guest Author On Wednesday, September 25th, 2019
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3 Innovative Ways to Personalize Customer Experience

Any business can provide good-quality products, but only the best can treat their customers right. And those who can do the latter often are a cut above the rest. Nowadays, consumers are looking for more than just More...

By Guest Author On Friday, September 20th, 2019
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Using IoT to improve the Hospitality Industry

IoT has demonstrated to be extremely beneficial for companies delivering a valued service. The technology has helped employees better understand trends and patterns of the public, and also gain a deeper insight More...

By Guest Author On Wednesday, August 14th, 2019
1 Comment

3 Keys to Improving Your Brand’s Reach

Would you say your brand is doing all it can to reach as many consumers as possible? Whether your business is large or small, reaching out to consumers is critical to success. That said there may be things you are More...


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