What Is Omnichannel Customer Experience?
As technology continues to reinvigorate and revolutionize industries across the world, it seems like no business is immune to the benefits that tech promises. One enterprise area that has been particularly transformed More...
International Calling: All You Need To Know
If you were asked to point out how technology has made you life easier than earlier generations, you’d probably run out of things to name. The reason for that is primarily because the list is pretty long and comprehensive. More...
3 Ways to Improve Customer Service Via Phone
Whether you own your own business or are working for a large company, the chances are high that, at one point or another, you’ll have to talk to a customer or client on the phone. When a client or customer calls More...
What to keep in mind when choosing hosted call center solutions
photo by Scott A. Thornbloom Ask anyone charged with the task of choosing hosted call center solutions and they will likely tell you that it is no easy pursuit. Luckily for you, we’ve taken the guess work out More...
