Quantcast
Published On: Mon, Sep 10th, 2012

Wells Fargo cleans out Alvin and Pat Tjosaas’ house twice in error

Alvin and Pat Tjosaas, a retired couple in California has had the bad luck of having their home mistaken for a neighboring foreclosed home and being cleared by contractors hired by Wells Fargo — not once but twice.

photo supplied by Pat Tjosaas

A retired bricklayer, Alvin Tjosaas, age 77, was the caretaker of his late parents’ two-bedroom home in Twentynine Palms, about 200 miles east of his home in Woodland Hills, north of Los Angeles. He is a part owner of the home with his sisters.

Alvin Tjosaas visited the home every four to five months, he said, for maintenance and to work on hobbies in the garage.

“He just loves it up there,” Pat Tjosaas, 75, said. “He was in the process of getting ready to re-plumb the house, so he had lots of his tools up there – just a garage full of tools that any man would die for.”

But on June 1, a neighbor in Twentynine Palms called the Tjosaas family, asking if they had authorized people to clear out their home.

“We assumed it was a break-in and, really, it was a break-in,” Tjosaas said. “They weren’t legally supposed to be there.”

Tom Goyda, vice president of corporate communications for Wells Fargo Home Mortgage, told ABC News the company had foreclosed appropriately on another property near the Tjosaas house and the error was made when a contractor mistakenly went to the Tjosaas house instead of the correct house.

The Tjosaas home had actually never had a mortgage or lien on it because it was paid for in cash as it was being built about 50 years ago.

“We are deeply sorry for the very personal losses the Tjosaas family suffered as a result of their home being mistakenly secured and entered by a contractor hired to address a different nearby property,” the company said in a statement. “We moved quickly and have been in contact with the Tjosaas family to resolve this unfortunate situation and right this wrong.”

Once the neighbor called, the Tjosaases called the police but were not able to drive to the property immediately because they were attending their granddaughter’s wedding.

When her husband drove to the property three days later, she said the workers said they were authorized to clear out a foreclosed home. Finally, the sheriff came and escorted the workers to the intended location, 10 acres away, she said.

“Alvin was left to sit among the ruins of the house,” Tjosaas said of her husband.

She later learned the contractors had used a satellite photo and an address given to them by Wells Fargo.

“They simply were at the wrong location,” she said, “not even on our road.

The Tjosaases contacted an attorney and Wells Fargo, but Pat Tjosaas said her attorney “was having trouble getting a contact to return his calls” at the company.

The couple did their best to clean up the mess and asked Wells Fargo to have another subcontractor replace the locks on their home.

However, over Labor Day weekend, Alvin Tjosaas, went to check on the home and saw that it had been broken into and “vandalized” again.

“They had taken things like propane tanks, tires, rims that belonged to vintage cars, and put them on the lawn,” his wife said.

The Tjosaases later learned Wells Fargo had hired another contractor who made the same mistake as the first.

Frustrated again, the Tjosaases called their son-in-law, a captain with the Los Angeles Fire Department, who contacted the local media.

“He said, ‘Enough is enough’,” Pat Tjosaas said.

On the DISPATCH: Headlines  Local  Opinion

Subscribe to Weekly Newsletter

* indicates required
/ ( mm / dd ) [ALL INFO CONFIDENTIAL]

About the Author

- Writer and Co-Founder of The Global Dispatch, Brandon has been covering news, offering commentary for years, beginning professionally in 2003 on Crazed Fanboy before expanding into other blogs and sites. Appearing on several radio shows, Brandon has hosted Dispatch Radio, written his first novel (The Rise of the Templar) and completed the three years Global University program in Ministerial Studies to be a pastor. To Contact Brandon email [email protected] ATTN: BRANDON

Tags

Leave a comment

XHTML: You can use these html tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

Sign up for our Weekly Newsletter



Categories

Archives

At the Movies



Pin It