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Tag archive for ‘how to improve customer service’
By Guest Author On Tuesday, February 11th, 2020
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Four Steps All Retail Businesses Need to Take to Grow

Retail has always been a tough business to get into. There is so much required including an attractive fit-out, responsive CRM and a modern cloud point of sale. When times are good your business seems to be on top More...

By Guest Author On Tuesday, February 4th, 2020
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3 Ways to Make Your Business Valuable

When you started your business, there would have been a reason behind your actions. It could have been that you wanted to see what you could achieve, or that you knew you had a good idea that the world needed to More...

By Guest Author On Monday, January 13th, 2020
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How to Manage Under-Performing Staff

In an ideal world all staff will always achieve their objectives and hit their targets. The reality is quite different obviously. While the majority of employees will achieve or exceed their individual goals, there More...

By Rupesh SIngh On Wednesday, January 1st, 2020
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5 Ways Technology can boost Workplace Communication and Productivity

Several factors contribute to ultimate success of an organization and effective communication & productivity are leading among them. Effective business communication is all about conveying thoughts, sending More...

By Guest Author On Friday, December 27th, 2019
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New Year’s Resolutions To Boost Your Business In 2020 & Beyond

There is no better time to take positive action than the start of a new year. This is a time where people are feeling refreshed, energised and ready to be productive so it is a great chance for a business to make More...

By Guest Author On Thursday, November 28th, 2019
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How Blackhawk Supply Embodies Customer Satisfaction

Finding a company that genuinely cares for its customers is a significant challenge these days. The companies promise a lot but ultimately fail to deliver at the right time. However, Blackhawk Supply is an exception. More...

By Guest Author On Tuesday, November 26th, 2019
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How to Make Customer Journeys Memorable

Much of the world of customer service is now focussed on the customer journey – usually split into two categories: user experience (UX) online and customer experience (CX) offline. The customer journey is a holistic More...

By Guest Author On Tuesday, November 5th, 2019
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Entrepreneur‘s Guide To Startup Roles

Which job roles do you need covered to launch a successful startup? There are many hats to be worn when it comes to launching a startup that really has the capability of succeeding. None of these areas can be ignored More...

By Guest Author On Wednesday, October 9th, 2019
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Ways to Improve Customer Retention Rate for E-commerce

Keeping the customers who already bought from you can be easier than finding new ones. If someone purchased a product from your online store, then it’s very likely you relate with him in some ways. Your offer More...

By Guest Author On Wednesday, September 25th, 2019
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3 Innovative Ways to Personalize Customer Experience

Any business can provide good-quality products, but only the best can treat their customers right. And those who can do the latter often are a cut above the rest. Nowadays, consumers are looking for more than just More...

By Guest Author On Friday, September 20th, 2019
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Using IoT to improve the Hospitality Industry

IoT has demonstrated to be extremely beneficial for companies delivering a valued service. The technology has helped employees better understand trends and patterns of the public, and also gain a deeper insight More...

By Guest Author On Wednesday, August 14th, 2019
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3 Keys to Improving Your Brand’s Reach

Would you say your brand is doing all it can to reach as many consumers as possible? Whether your business is large or small, reaching out to consumers is critical to success. That said there may be things you are More...

By Guest Author On Wednesday, August 14th, 2019
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3 Elements of Excellent Customer Service

Businesses owe a lot to customers. They are the primary reason why a company is still in the market. Good service is one of the things customers look for in exchange for the trust they give to a brand. Customers More...

By Rupesh SIngh On Friday, May 10th, 2019
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What Is Omnichannel Customer Experience?

As technology continues to reinvigorate and revolutionize industries across the world, it seems like no business is immune to the benefits that tech promises. One enterprise area that has been particularly transformed More...

By Guest Author On Friday, May 10th, 2019
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Different Ways to Grow Your Business Quickly

Growing a small business takes a lot of time, effort and sleepless nights but one advantage is that you have multiple options and no limit on how to increase and maximise your profits, as there is no one limiting More...

By Guest Author On Monday, April 15th, 2019
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4 Ways to Keep Running a Small Business Successfully

photo/ Michael Jarmoluk via pixabay.com A business is something that can be very hard to run successfully. Whether it is a small business or a large one, being an owner, you have to work really hard to make it successful. More...

By Guest Author On Tuesday, March 26th, 2019
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How Successful Companies Embed Customer Success in Their DNA: And What it Means for Their Bottom Line

The age of customer service is over. Organizations that relegate their customers’ happiness to a single team inevitably drive those customers away. Instead of customer service, savvy companies are investing in More...

By Guest Author On Tuesday, March 12th, 2019
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What is the Best Business VoIP Service?

VoIP technology is the new face of modern communication. You can make and receive calls via your computer or any internet-enabled device from any part of the world as long as you have internet connectivity. Take More...

By Guest Author On Wednesday, February 27th, 2019
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Robb Misso, Dynamic Leader and CEO, Details 6 Ways to Make a Strong Start with Your Startup

Whether you’re thinking about starting your own business or need to reignite that fire, you’re probably searching for the right advice that you will be able to incorporate into your schedule. In this article, More...

By Guest Author On Sunday, January 27th, 2019
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Fleet and greet: how more vehicles can make your business friendlier

If you run a business that relies on use of an extensive fleet, you might occasionally consider adding more vehicles to that fleet. Your main incentives for doing so could be obvious; perhaps your firm’s workload More...


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