Tag archive for ‘call center’
By Rupesh SIngh On Friday, May 10th, 2019

What Is Omnichannel Customer Experience?

As technology continues to reinvigorate and revolutionize industries across the world, it seems like no business is immune to the benefits that tech promises. One enterprise area that has been particularly transformed More...

By Guest Author On Wednesday, July 4th, 2018

International Calling: All You Need To Know

If you were asked to point out how technology has made you life easier than earlier generations, you’d probably run out of things to name. The reason for that is primarily because the list is pretty long and comprehensive. More...

By Guest Author On Wednesday, December 20th, 2017

3 Ways to Improve Customer Service Via Phone

Whether you own your own business or are working for a large company, the chances are high that, at one point or another, you’ll have to talk to a customer or client on the phone. When a client or customer calls More...

By Guest Author On Thursday, January 14th, 2016

What to keep in mind when choosing hosted call center solutions

photo by Scott A. Thornbloom Ask anyone charged with the task of choosing hosted call center solutions and they will likely tell you that it is no easy pursuit. Luckily for you, we’ve taken the guess work out More...

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