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Published On: Mon, Dec 2nd, 2019

How Important Is Communication For The Success Of A Business?

Communication might be the most important part of making a business successful – and keeping it that way. When communication gets dropped or missed, so does workflow, productivity, sales and important details. This is obviously not ideal for a business, and these things can be avoided altogether, all with the power of good communication.

There are many ways you can ensure your employees are all kept in the loop – with their colleagues, yourself and even clients. The first way is to employ the usage of workplace-based messaging apps that can be used both at work and on their personal mobile phones. This allows for transparency between employees, even just for small things – like letting each other know that they might be late for a meeting. Another way you can keep communication going between employees, and ensure they have a good balance of work and personal lives, is to implement a BYOD (Bring Your Own Device) policy or solution. BYOD means that employees supply their own, personal mobile phones, and a workplace application is downloaded upon it, which stores business phone numbers, and allows them to make business calls on a separate business phone number. This means employees no longer must carry around work and personal mobiles, nor do they have to give out their personal phone number to clients and colleagues, all while remaining connected consistently. 

photo/ mohamed Hassan

Here are some of the ways communication is so important for the success of a business:

Boosts Employee Morale:

Without employees, a company is nothing – and without happy employees, a company will never prosper. Communication is a huge morale-boosting factor for employees, both when they feel like they can communicate with each other freely, and when management communicates effectively with them. No one likes to feel they’re being kept in the dark about their own company, and no one wants to feel like they can’t talk to their boss without penalisation – and these are real problems that can cause low morale in the workforce. Make sure your employees know they can talk to you about anything, whenever, and let the communication flow.

Helps Build A-Team:

Communication between bosses and employees prevents misunderstandings and things going awry. When there are fewer misunderstandings, fewer things go wrong – and everyone’s happy! And a happy team is a tight-knit team. This is why communication is so important to everyone; for bosses, it assures an accurate workflow, and for employees, it ensures a more confident approach to their projects and any feedback they may receive.

photo/ rawpixel

Helps Manage Employees:

Employees don’t want to be micro-managed or feel like their boss is watching them over their shoulder! However, of course, you still need to manage employees and know where they are with deadlines. This is what makes messaging applications so useful, as they build an important line of communication that feels very ‘casual’ between employee and boss – but still allows you to monitor them effectively. 

With this in mind, we are sure that any mobile application you choose will help you to run your business successfully! Good Luck! 

Author: Rebecca Wills

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