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Published On: Wed, Jan 3rd, 2018

Basic Aspects Of ITIL Foundation Certification Course

ITIL Foundation is one of the most widely accepted as well as acknowledged entry-level of ITIL certification that is basically meant for the IT professionals. With the advancement in technology, the department of IT services has today reached an entirely new level. With this, there is an ever increasing need for the qualified experts who are capable enough of delivering the effective IT services. The increasing job market for the IT professionals and the strict recruitment criteria it has become very essential to stay one step ahead of others especially your competitors. For this you need to have a certain level of qualification that is different from the once that re there in the market to compete with you. to fulfill this requirement there are umpteen number of certification courses that you can do that directly pertains to the IT sector. But how many of these are actually worth is a question that demands an answer. Here we are with the brief know how about itil foundation training, which is one of the certification that is apt for you.

photo/ Michael Jarmoluk via pixabay.com

Here in this article we will highlight the basic aspects of ITIL Foundation Certification course.

Significant features must have in ITIL training

Prior to beginning this certification course, it is important for you to know the basic features of this course. a good certification course provides you the following features. First and foremost, it needs to be a 16 hour instructor-led training program. Apart from this there are no restrictions on you as far as the pace of learning is concerned because it is a 24 hours learning program that is self-paced. You are required to prepare the 5 industry case studies plus the 7 real-world examples there are 50 end of chapter quizzes in addition to the 4 simulation exams. The exam fee must be included in the certification course fee itself. 19 PDUs for OSL in addition to the 22 PDUs for LVC must be offered. If you undergo this training then you get to learn the ITIL services lifecycle. In addition to this, you get to learn, how the lifecycle stages are linked together,  the processes that are involved in the same as well as the best practices that are essential for enhancing the quality of IT service management that will help you to reduce the cost and thereby increase productivity. Apart from this, one thing that you  will be glad to know is that an ITIL certified professionals earns more salary than the ones who are non-certified.

Description of the course and its major objectives

ITIL Foundation training is actually the first step that is going to take you to the ITIL certification path. This will further makes sure that you qualify the ITIL exam that too in the first attempt. You can then move further to the expert level within a short span of time. The training program tends to focus on the key factors as well as the concepts plus terminologies that are associated with the ITIL service lifecycle management. This must include the  ITIL lifecycle phase interactions in addition to the outcomes. Besides, it focuses on the ITSM processes as well as service management best practices. The objective of the training program is to totally enhance your skills before the training comes to end. These skills that you will enhance here will help you in each and every sphere of management of the services and help to provide better services.

Things you get to learn in ITIL training

When you start the training all you know is things that are written in the books and ones that you have learnt in your academics. However, by the end of the ITIL Certification training that you are going to take you will get to learn skills much beyond the bookish language. Firstly, you get to know about IT Service Management best practices in addition to the generic concepts plus key principles. Also, you will be taught ITIL 2011 process models which are fundamentally required to the ITIL Foundation examination. Also, you will be able to gain a comprehensive understanding of the basic purpose as well as objectives. Besides, you will know about the scope of service strategy and the service design apart from the service transition, service operations as well as Continual Service Improvement. Not only this, here you get to learn the application of the ITIL tools and techniques. To add, you will learn the concepts to enhance the efficiency as well as the effectiveness in business alterations so as to optimize the customer experience. At the end of the certification course you will be well equipped with the understanding of the application of the lean principles and about automating standard tasks so as to improve the efficiency of the ITSM processes. Last but not least, besides aligning the IT services with the requirements of your organization you will learn to be more cost effective by simply centralizing the activities as well as the teams by using a well -defined fit-for purpose plus fit-for-use criteria.

All in all, this is the basic aspects of ITIL Foundation Certification course. In today’s era it is a must to take this training as it intends to provide you the help at each and every level. Be it the IT consultants, IT architects, IT audit, IT planners or the security managers, all will be able to enhance the quality of IT service management. If you are an IT professional then, this is a basic requirement for you as through this you will get to learn the basics of ITIL frameworks. Also, you will become well versed using the same in order  to enhance the quality of the IT service management. If you are a novice or an IT Manager or a member of the support teams, IT Architects or Planners, Consultants or the System Administrators/Analysts, Operations Managers or the Database Administrators, Service Delivery Professionals, Quality Analysts, Application Management Team/Development Team or Process Owners/Practitioners, it is going to benefit all and sundry.

Author: Nidhi Mahajan

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  1. Wings2i says:

    Very informative article on the why & what of ITIL certification..

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